How to Book a Room / Make a Reservation?

  1. Pick the Resort/ Hotel/ Lodging House of your choice from OUR LIST.
  2. Decide on the DATE of your vacation.
  3. Procedures for BOOKING/ MAKING RESERVATION:
    1. Completely FILL-UP the ONLINE BOOKING FORM.  Make sure you correctly type your email address.
    2. You will receive a reply within 12 hours informing you of the availability of the room or package.
    3. If the room or the package is available on chosen date, you will need to pay the RESERVATION FEE, amounting from 30% to 50% of the TOTAL AMOUNT to CONFIRM YOUR RESERVATION.  The RESERVATION FEE serves as a DEPOSIT which will be deducted from the total to be paid at the Resort/ Hotel/ Lodging House upon check-in.
    4. Payment of the RESERVATION FEE must be made before we CONFIRM YOUR RESERVATION.
    5. We accept payment of the RESERVATION FEE through BANK TRANSFER or CREDIT CARD via PayPal.
    6. If payment was made through BANK TRANSFER email the image of the DEPOSIT SLIP to info@puertogaleraresorts.com or FAX it to 043-2873101.
    7. Along with the image of the DEPOSIT SLIP, please provide the following information: YOUR NAME, YOUR CONTACT NUMBER, YOUR EMAIL ADDRESS, NAME OF RESORT, CHECK-IN/ CHECK-OUT DATE. See sample below:
    8. Upon receipt of the PROOF OF PAYMENT (Deposit Slip or PayPal Notification), we will send you the RESORT/PACKAGE CONFIRMATION VOUCHER.
    9. For us to be able to fetch you at the docking area in Puerto Galera, we need to know your Time of Arrival and the Name of the Ferry that you took or will be taking.  In case, you do not have a cellphone, please contact any of our staff at the ticket booth of FSL Ferry or MSL Ferry at the Batangas Port Passenger Terminal.  If you have a telephone, please provide the needed information to us at  0917-7771418 (Globe).
  4. Please READ: RESERVATION, CANCELLATION, REFUND POLICIES.
  5. Please READ: WHY BOOK WITH US.